Accessibility
Accessibility Statement
Our Commitment
We aim to ensure that all people can use our website as easily as possible, regardless of individual abilities, technical requirements, or assistive technologies.
Digital accessibility is an important part of modern and patient-oriented healthcare services. Therefore, we place great importance on a clear structure, ease of use, and an accessible design during the development and ongoing maintenance of our website.
Our goal is to provide all visitors with equal access to the information and services of our medical practice.
Scope
This accessibility statement applies to:
The website was published on 01.09.2026.
Last update of this statement: 01.09.2026
Description of Our Online Services
Through our website, we provide information about:
- our medical practice
- our range of medical services
- consultation and opening hours
- contact options
- directions and parking information
- forms and downloads
- current notices and updates
Where available, external services such as online appointment booking may be integrated.
Accessibility Status
In developing and maintaining our website, we follow recognized standards for digital accessibility.
In particular, we take into account:
- Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
- European standard EN 301 549 “Accessibility requirements for ICT products and services”
- requirements of the German Accessibility Strengthening Act (BFSG), where applicable
We regularly review and continuously improve our website to reduce barriers and enhance usability.
Accessibility Features
Our website already includes several features that support accessible usage:
- full keyboard accessibility of core functions
- visible keyboard focus indicators
- semantic HTML structure
- logical heading hierarchy
- clear and descriptive link texts
- alternative texts for informative images
- sufficient color contrast
- responsive design for desktop, tablet, and mobile devices
- screen reader compatibility
- properly labeled form fields
- clear error messages in forms
- simple and consistent navigation
- clear and understandable language
We use both automated tools and manual checks to evaluate accessibility and implement improvements step by step within technical and economic feasibility.
External Services
Our website may integrate external services to provide additional functionality.
This includes, in particular, online appointment booking systems provided by third-party providers and embedded into our website.
While we carefully select providers with accessibility in mind, we have limited influence over their technical implementation and accessibility.
If you encounter barriers when using such services, we appreciate your feedback.
Known Limitations
We strive to continuously improve the accessibility of our website.
However, some content or features may not yet fully meet current accessibility standards. This may particularly apply to external systems or older documents.
If you experience any barriers or require information in an accessible format, please contact us. We will do our best to provide suitable alternatives.
Feedback and Contact
Your feedback helps us improve accessibility.
If you encounter barriers or difficulties using our website, we welcome your message.
Please include:
- the page where the issue occurred
- the affected function
- your device or assistive technology
- a brief description of the issue
You can contact us via the contact details provided on our website.
Our Commitment
Digital accessibility is an ongoing process.
We regularly review and improve our website, taking into account technical developments, legal requirements, and user feedback.
Our goal is to provide equal and easy access to our digital services for everyone.
Accessibility Evaluation
The accessibility of our website is regularly reviewed using automated tools and manual testing.
User feedback and practical experience are also incorporated into ongoing improvements.
Despite careful review, some barriers cannot be completely avoided. We are continuously working to identify and resolve them.
Enforcement Procedure
If you do not receive a satisfactory response regarding accessibility issues, you may contact the responsible enforcement body of the State of North Rhine-Westphalia.
Ombud Office for Accessible Information Technology of North Rhine-Westphalia
Fürstenwall 25 - 40219 Düsseldorf
Email: ombudsstelle-barrierefreie-it_at_mags.nrw.de
Market Surveillance Authority
Market Surveillance Body of the Federal States for Accessibility of Products and Services (MLBF AöR)
Carl-Miller-Str. 6
39112 Magdeburg
Phone: +49 391 567 6970
Email: kontakt_at_mlbf-barrierefrei.de
Creation of This Statement
This accessibility statement was created on 01.09.2026.
Last update: 01.09.2026
The content is regularly reviewed and updated as necessary.
Final Statement
We view accessibility as a continuous improvement process.
Our goal is to provide equal, simple, and accessible access to our digital services for all users. We welcome feedback and suggestions for improvement.